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Video Data problem

Posted: Thu Jul 02, 2020 9:50 pm
by Carah11
When trying to download video data, no data actually downloads. Contents tab shows up when done downloading. Anyone else experiencing this problem.

Thanks for any help in advance

Re: Video Data problem

Posted: Thu Jul 02, 2020 10:00 pm
by DougWilliams
Confirmed. No Video data populates on any search.
Seems to be a problem with IMDB USA. Canada works. It could be temporary.
Dash off an email to Fredrik: support@fnprg.com

Re: Video Data problem

Posted: Fri Jul 03, 2020 1:18 am
by DougWilliams
I was able to get it to work.. though I think there's still a problem.
A single word title (ie Spy) under the USA site doesn't produce any results.
but if I add DVD (Spy DVD) then title are found.
The other sites do not appear to have this issue.

Re: Video Data problem

Posted: Mon Aug 03, 2020 10:22 am
by lottem
I am having the same problem. I put the AISN in to the search box, the search is successful and shows data on the video, I click the download button and all I get is blank fields to save.

Re: Video Data problem

Posted: Mon Aug 03, 2020 10:33 am
by DougWilliams
An example AISN please.

Re: Video Data problem

Posted: Wed Aug 12, 2020 2:04 am
by lottem
Video: Wake island
https://www.amazon.com/gp/product/B0001 ... UTF8&psc=1

ASIN: B0001FVDIC

Re: Video Data problem

Posted: Sun Aug 23, 2020 8:34 pm
by AlanMintaka
In the UPC search I get the cover image, publisher, but nothing else. Contents titles download OK.

Using DLL version 188 06/27/2020.

Example ASIN: B083XW5WJL

Link:
https://www.amazon.com/Strike-Witches-F ... B083XW5WJL

Sent an email to Fredrik at support@fnprg.com.

UPDATE: Fredrik has updated the DLL to v189 08/26/2020 but the problem persists. I am using the USA servers for both video and contents data.

Re: Video Data problem

Posted: Thu Aug 27, 2020 1:25 pm
by AlanMintaka
Video data problem didn't go away for me in v189. Fredrik suggested that I try the Canadian servers but this didn't work. For me, CATvids doesn't download any video data, even though Fredrik says it works fine at his end.

For now I've been typing in some of the video data and downloading the cover image manually, and I'm still able to download contents. That's all I can do though, the videos data download in CATvids is broken....

Re: Video Data problem

Posted: Fri Aug 28, 2020 12:41 am
by DougWilliams
Regarding B0001FVDIC (Wake Island)
If I search for B0001FVDIC Video data (Amazon) gets results but nothing under Contents (IMDB). Which kind of makes sense since B0001FVDIC means nothing to IMDB.
Searching for 'Wake Island" both get results and downloads appear proper.

Regarding B083XW5WJL (Strike Witches: 501st Joint Fighter Wing Take Off! - The Complete Series)
Again, results under Video data were successful but nothing under Contents.
Even searching for the name nothing under Contents.

However, an observation. Previewing the Amazon site for Strike Witches indicates that the Blu-Ray was released on June 2, 2020.
And a manual search in IMDB doesn't bring up the title. Except I believe in a german version. Could it be IMDB doesn't have that version yet?

Re: Video Data problem

Posted: Fri Aug 28, 2020 11:38 am
by AlanMintaka
RE B083XW5WJL (Strike Witches: 501st Joint Fighter Wing Take Off! - The Complete Series):

I can only get this to work if I use the UK server.

If I use the USA server, the search option finds the title but the download option gets blank title, blank label, blank distributor. In addition the Contents preview window is displayed, not the Video preview window.

Are you using the USA servers for video and contents data?